Returns & Exchanges

At Hatley, we want you to love your purchase, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed items. Simply ensure all original tags are attached to receive a full refund to your original payment method.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided by the portal and securely package your items in their original mailer.

• 3.
  Ship the Package

  Drop off your package at any authorized carrier location or schedule a pickup to begin the transit process back to our warehouse.

• 4.
  Receive Your Refund

  Once our team inspects your returned items, we will process your refund within 7-10 business days and send a confirmation email.